Michelle Ruder

Michelle Ruder is an experienced customer success professional with a strong background in healthcare and technology. Currently serving as a Customer Success Manager at DeepScribe since July 2023, Michelle focuses on empathetic relationship management and onboarding to enhance AI solutions for healthcare providers. Previously, Michelle held similar roles at Credly by Pearson and served as a Customer Success Associate at Subvertical. Michelle's extensive experience includes operations management in healthcare at Nuance Communications, where leadership involved multiple hospital accounts and team mentoring. Michelle also held directorial positions in quality assurance and operations within transcription services, significantly contributing to quality management and client satisfaction. Educational qualifications include a Medical Transcriptionist Diploma and studies in Nursing, complemented by a High School Diploma.