Pierre Emmanuel Nicolas is a seasoned CRM professional with extensive experience across various industries. Currently serving as a CRM Manager at Deezer since January 2023, Pierre has developed and implemented innovative CRM strategies to enhance user engagement and retention, managing over 60 automations while collaborating with multiple teams to align activities with business objectives. Previously, Pierre held roles as a CRM Specialist at happn, CRM/PRM Project Manager at Blade Shadow, and CRM Manager at Hyundai Motor France, gaining expertise in multi-channel campaigns, client lifecycle optimization, and CRM tool implementation. Additional experience includes strategic project management at KYMCO and involvement in market studies and event management at Lafarge and Club International IESEG. Pierre holds a Master's degree in International Marketing from IÉSEG School of Management and has furthered education at USP and Kyung Hee University.
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