Olivia Young, MPRTM has extensive work experience in the hospitality industry. Olivia started their career as a Revenue Manager at Adams Mark Hotels in 1994, where they were responsible for yield management planning and capitalizing on total revenue. Olivia then worked at Sheraton Hotel and Conference Center as the Director of Sales and Marketing, where they formed yield management practices and managed a staff of 10 in the sales and convention services department. In 1999, Olivia joined Fowler Hospitality and held multiple roles, including Corporate Director of Sales and Marketing, Director of Operations, and finally Chief Operations Officer. Olivia played a crucial role in overseeing operations and sales for the company. In 2017, Olivia joined True Blue Hospitality as the Director of Operations and Sales, before moving to Defender Services, Inc. in 2018. At Defender Services, Inc., they served as the Director of Digital Marketing before being promoted to the role of Director of Recruitment and Development in December 2019. Overall, Olivia Young, MPRTM has demonstrated a strong background in sales, marketing, operations, and yield management within the hospitality industry.
Olivia Young, MPRTM completed their educational journey with the following chronology:
From 2012 to 2014, Olivia attended Clemson University, where they obtained a Master's Degree in Parks, Recreation, and Leisure Studies.
Prior to their postgraduate studies, Olivia attended the University of South Carolina from 1982 to 1986. There, they earned a Bachelor of Science (BS) degree in Hotel, Restaurant, and Tourism.
Olivia's secondary education took place at Wade Hampton High School, where they completed their studies from 1978 to 1982.
In addition to their academic achievements, Olivia holds the Certified Hotel Administrator (CHA) certification, which they obtained from the American Hotel & Lodging Association in January 2015.
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