Carol Jacobson was the Deputy Director of Information Science and Technology at the Defense Technical Information Center. Carol also served as the Chief of the Customer Support Division at the same organization starting from 2011.
Carol Jacobson attended the University of Massachusetts Amherst from 1969 to 1973, where they earned a Bachelor of Arts degree in Psychology and Sociology. In 1973, they briefly attended the University of Maryland and obtained a Master of Library Science degree. Later, Carol pursued their Master of Business Administration degree in Business and Information Systems Management at The George Washington University School of Business, which they completed in 1983. Carol also pursued a Master of Public Administration degree at the same institution, though the exact dates of completion are unknown.
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