Andrés Clemente

Andrés Clemente has extensive work experience in project and program management roles. Andrés is currently working at Definity First as a Senior Project/Program Manager, where they manage software development projects for a leading financial company in Mexico. Andrés'sresponsibilities include implementing various frameworks and methodologies such as SCRUM, Kanban, and ITIL.

Prior to that, they worked at Villa Group Resorts & Spas as a PMO and Information Technology Operations Manager. In this role, they oversaw all technical operations and led a team of IT staff. Andrés was responsible for determining business requirements, managing IT infrastructure and communications, eliminating security risks, and providing technical support to resorts. Andrés also managed the PMO, creating methodologies and managing programs for effective project management.

Before that, Andrés worked at Softtek as a Senior Project Manager, managing projects worth millions of dollars involving DataCenter migration and CRM implementation. Andrés followed the guidelines of the Project Management Institute (PMI) and utilized Scrum methodology. Andrés was responsible for time management, scope, risks, and budget.

Prior to Softtek, they worked as a Technical Trainer at Global Knowledge Technologies, where they trained groups on various IT-related topics such as ITIL, Project Management, and Scrum. Andrés also created training materials for delivery.

Andrés also gained experience at Oracle as an Implementation Manager, where they were responsible for implementing projects for Oracle clients in Latin America. Andrés worked with technologies such as Databases, Exadatas, Cloud, and Networks, following PMI methodologies. Andrés conducted business analysis, prepared technical documentation, and developed a Strategic Systems Plan.

At Dell, they worked as a Project Manager, managing projects for clients in the United States and Canada. Andrés utilized PMBOK methodologies throughout all phases of the project and was involved in activities such as planning, personnel training, telephony, communications, and implementation of IT policies. Andrés also established the PMO for the Network Operations Center (NOC).

With their diverse and extensive work experience, Andrés Clemente has demonstrated expertise in project and program management, software development, IT operations, and training.

Andrés Clemente obtained a Bachelor's Degree in Computer Engineering from Tecnológico de Monterrey, graduating in 2003. Andrés then pursued a Master's Degree in Business Administration and Management, General from Edinburgh Business School, Heriot-Watt University from 2009 to 2011.

In addition to their academic qualifications, Andrés Clemente also obtained several certifications throughout their career. Andrés earned the ITIL v3 Foundation certification from EXIN in June 2009. Andrés further enhanced their ITIL knowledge by obtaining certifications such as ITIL Operational Support and Analysis (ITIL-OSA) from Global Knowledge in August 2013, ITIL Service Operation from Global Knowledge in April 2014, and ITIL Planning, Protection, and Optimization (ITIL-PPO) from Global Knowledge in March 2015.

Furthermore, they acquired the Certification of Competency in Business Analysis from IIBA in May 2015, demonstrating their proficiency in this field. Additionally, they obtained a PMI certification from the Project Management Institute in June 2014.