Paul Highton

Paul Highton has a diverse work experience spanning over two decades. Paul started their career as a Criminal Clerk at David Phillips & Partners, where they provided legal advice, drafted witness statements, and legal arguments. Paul then joined Manchester County Court as a System Administrator, where they provided desktop support, trained staff in Microsoft Office products, and worked as a court clerk.

Afterward, Paul worked as a Broadband Technical Support Agent at Pipex Internet before transitioning to IT roles. Paul joined Just Fix It as a Computer Technician, where they resolved hardware and software issues, maintained server and workstation systems, and participated in project planning. Paul later became a HelpDesk Technician/Project Manager at the same company, providing assistance to resolve hardware and software issues for clients and managing customer projects.

Paul's career progressed in the technology industry when they joined Research In Motion. Paul initially worked as an Associate in the BlackBerry Partner Technical Support team, assisting Carrier Partner customers with hardware and software troubleshooting. Paul then moved on to become a BlackBerry Partner Technical Support Analyst, investigating customer problems, handling escalated issues from Telecomms Carriers, and gathering information for bug reports.

In 2013, Paul joined Dejero as a Support Analyst, providing support to customers and resolving issues. Paul later took on the role of Manager Worldwide Support, where they managed the worldwide support team. Finally, they transitioned to the position of Enterprise Solutions Architect, where they used their expertise to design and implement solutions for enterprise clients.

Overall, Paul Highton's work experience showcases their strong technical skills, problem-solving abilities, and excellent customer support capabilities.

Paul Highton attended Liverpool College from 1984 to 1990. No information is available regarding the degree obtained or field of study pursued during this time.