Fay San Jose

Fay San Jose is a Customer Success Manager at Deliverect since January 2023, previously serving as a Customer Support Associate at Thriver, where responsibilities included providing resolutions for clients and managing urgent inquiries. Fay's prior experience includes a role as Corporate Trainer at St. Louis Franchise Limited, focusing on training and onboarding franchisees, along with various positions in hospitality management at Demetres and The Keg Steakhouse + Bar, where leadership and operational skills were developed. Early career roles include Front Desk Administrator at Lash Therapeutics and mentoring positions at Big Brother Big Sister Foundation, demonstrating a commitment to education and peer support. Fay holds a Bachelor of Arts degree in Literature and Sociology from the University of Toronto.