Elizabeth MacFarlane

Elizabeth MacFarlane has extensive experience in team leadership and customer service across various industries, currently serving as a Senior Team Lead at Deliveroo since September 2021. Prior roles include Guest Specialist Lead at Booking.com and Sales Team Manager/Client Care Team Manager at Kaplan International English. Elizabeth's background also features significant positions at First Rate Exchange Services, Google, Ryanair, and ITS Management, showcasing a strong skill set in customer support and management. Elizabeth began their professional journey in education as a TEFL Teacher at Westminster College Language School and has an academic background in Modern Languages and Cultures for Tourism from Università degli Studi di Bari.