Rachel Bicknell

Rachel Bicknell is a seasoned Senior Engineer at Dell Technologies since February 2022, specializing in automation and networking technologies, including Ansible, Python, and Palo Alto firewalls. Prior experience includes a role at The Pinnacle Group, where Rachel contributed to network change management for AT&T, and a period as a Director of @Home Technologies during a sabbatical. Other notable positions include Network Engineer & Architect roles with ZeroChaos and NexTech Solutions, where Rachel worked on projects for major clients like Hilton. Rachel holds a B.S. in Computer Science from James Madison University and has a comprehensive background in configuring and troubleshooting network infrastructure across various environments.