Steven Cole possesses a robust background in business management, holding both a Master's degree from Assumption University and a Bachelor's degree from Fitchburg State University. With extensive experience in service delivery and engineering, Steven has held key roles at Dell Technologies, including Senior Manager of ServiceNow Engineering and ServiceNow Delivery Manager. Prior experience at Bose Corporation includes positions such as Application Services Manager and Incident Manager, showcasing expertise in global application operations and service management. Additional experience includes roles at Flash Global Logistics as an Inventory Control Specialist and at Wachusett Country Club in golf shop operations.
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