April Shapiro

GM, Onboard Product & Customer Experience at Delta Air Lines

April Shapiro is an experienced professional in brand management and customer engagement, currently serving as General Manager for Onboard Brand Experience and previously for the SkyMiles Program at Delta Air Lines since December 2013. Prior to Delta, April worked at BBDO Worldwide as a Senior Account Executive for AT&T and held roles at TBWA\Chiat\Day as an Assistant Account Executive. April's early career included positions at the University of Florida as a Graduate Student Academic Advisor and internships in advertising. April holds a Master's degree in Advertising and a Bachelor of Science in Advertising, both from the University of Florida.

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