Bill Keen

Bill Keen is an accomplished professional with a diverse background in digital mobility, customer loyalty, and mobile solutions. Currently serving as Director of Digital Mobility and Customer Loyalty at Delta Air Lines, Bill has previously held key positions including Vice President of Mobile Solutions and Digital Guest Experience at IHG Hotels & Resorts, Director of Affinity Programs at GMAC Insurance, Director of Merchant Solutions at Fiserv, and Director of Internet Services at AT&T. This extensive experience across various industries highlights Bill's expertise in enhancing customer experiences through innovative mobile and digital strategies.