Kevin Hickey

Kevin Hickey is an experienced marketing professional with a comprehensive background in relationship marketing, automation, and personalization. Currently serving as General Manager of Relationship Marketing at Delta Air Lines, Kevin has previously held significant positions at Carters Inc. as Senior Manager of Marketing Automation & Personalization, and Director of Interactive Marketing, CRM, and Loyalty at Tropical Smoothie Cafe. Prior roles include Director of Global Direct Marketing, Manager of Direct Marketing, and Manager of Loyalty Programs at InterContinental Hotels Group (IHG®), as well as Manager of Marketing Communications and Strategy Analyst in e-Commerce at Delta Air Lines. Kevin's expertise encompasses a wide range of marketing strategies and customer loyalty initiatives.