Joshua Howard

Joshua Howard is a skilled IT professional with extensive experience in technical support and network operations. Currently serving as a Service Desk Analyst at Vivint Arena since May 2024, Joshua previously held roles at Tesla as a Technical Support Engineer until April 2024, and as a Network Operations Center Engineer at eBay for a brief period in 2021. Additional experience includes work as a Technical Support Specialist at Goldman Sachs, where an interim Secret Security Clearance was held, and as an Information Technology Specialist in the United States Army National Guard, where Joshua developed and maintained tactical network infrastructure. With qualifications including Security Plus certification and familiarity with a range of technical tools and applications, Joshua demonstrates strong troubleshooting skills and the ability to provide exceptional support under various conditions.