Sheila Smith

Sheila Smith is currently the Manager Customer Operations at Delta Dental Ins. Sheila has a strong background in customer service and call center management, with experience in various companies such as Comcast, AAA Mid States, and Williams-Sonoma, Inc. Sheila has supervised teams, improved KPIs, and directed activities to enhance customer experience. Sheila holds an Associate of Arts degree in Business Administration and Management, as well as Fashion Merchandising from Prospect Hall College in Hollywood, FL.