Andrea Pena Rivas

Andrea Pena Rivas has a diverse work experience history. Andrea started their career in 2014 as a Peer Ambassador Leader at EF Education First Language Center, where they served as a liaison between school staff and students, improving communication and student experiences. In 2015, they worked as a Customer Service Assistant at Wall Street English Institute, assisting students in language learning and providing academic tools.

Andrea then moved on to become a Leader and Director of Marketing and Social Media at the Non-Profit Organization "MANANTIAL DE VIDA" from 2008 to 2016. In this role, they increased the organization's community awareness through media communication strategies and customized communications for specific events.

From 2019 to 2022, they worked at Siano Business Solutions as a Customer Service Manager and Marketing Specialist. Here, they played a key role in managing customer service operations and marketing strategies.

In 2018, Andrea joined Farmer Brown Insurance, where they worked as a Sales Agent and International Customer Service Representative. Andrea was involved in developing sales strategies, implementing a proactive sales process, and building strong customer relationships.

Currently, they are working as a Business Development Consultant at Demand Inc. starting in 2023, where they are involved in business development activities.

Throughout their career, Andrea has demonstrated their abilities in sales, customer service, marketing, and leadership. Andrea is adept at developing strategies, increasing sales, improving customer satisfaction, and building relationships.

Andrea Pena Rivas has an extensive education history. In 2007, they enrolled at the University of Falcon, UDEFA in Falcon, Venezuela. Andrea pursued a Bachelor's degree in Management Processes with a major in quality and productivity, completing their studies in 2013.

In 2014, Andrea attended EF English Live, where they obtained a C1 English Level certification, demonstrating their proficiency in the English language.

From 2015 to 2016, they furthered their education at Hult International Business School, specializing in International Marketing. During this time, they earned a Master's degree in International Marketing (MIM). Andrea also pursued a specialization in Project Management, enhancing their skills in the marketing field.

To supplement their education, Andrea obtained several additional certifications. In 2014, they achieved the EFSET Advanced C1 certification from EF Education First. In 2015, they successfully completed the TOEFL iBT examination by ETS Global B.V. to further exhibit their English language proficiency. In 2018, they obtained the Inbound Certification from HubSpot, demonstrating their expertise in inbound marketing. Finally, in 2023, Andrea achieved an advanced level of proficiency in English by obtaining an EF SET English Certificate with a score of 94 out of 100 (C2 Proficient) from EF Standard English Test (EF SET).

Andrea Pena Rivas's education history showcases their commitment to their academic and professional development, with a focus on business, marketing, project management, and language proficiency.