Caroline McClelland

Caroline McClelland currently holds the position of Systems Improvement Manager at Dental Health Services Victoria since August 2023. Prior to this role, Caroline served as the Information Management Team Lead at the City of Monash, overseeing the integrity of public records and leading a team focused on digitisation and performance improvement. Caroline's experience also includes five years as the Business Intelligence and Analytics Manager at The Royal Women's Hospital, where responsibilities encompassed data analysis and decision support. Previous roles include Manager of the Decision Support Unit at the Royal Victorian Eye & Ear Hospital and various positions at Ernst & Young and KPMG, focusing on knowledge management and project leadership. Caroline's early career includes office management at Riparian Australia. Educational credentials include a Master of Arts in Sociology from the University of Technology Sydney and a Bachelor of Arts with Honours in Philosophy and Film from La Trobe University.