Tessa Shanks

Tessa Shanks is a highly skilled professional with extensive experience in management and operations within the homeless services sector. Currently serving as the Manager of Guest Services at Denver Rescue Mission since November 2023, Tessa previously held various roles such as Office Manager at Bishop Dudley Hospitality House and Director of Operations at St. Francis House Sioux Falls. Tessa has a strong foundation in behavioral health and crisis intervention, as demonstrated during time as a Behavioral Health Technician at MercyOne and Family Team Facilitator at Boys Town. Additional roles encompass quality supervision in call-center environments and sales order management, showcasing versatility across different organizational contexts. Tessa holds an Associate of Science in Psychology from the University of Phoenix and has completed coursework as a Community Healthcare Worker at Des Moines Area Community College.