Joseph Figueroa has extensive experience in cash operations and player services, currently serving as the Manager of Cash Operations & Player Services at Derby City Gaming since July 2018. Prior to this role, Joseph held positions as Cage Shift Manager at JACK Entertainment from June 2016 to June 2018 and at Horseshoe Casino from June 2009 to June 2016, gaining expertise in supervising, cashiering, customer service, credit processing, payroll, data entry, scheduling, cash management, and record retention. Joseph began their career as Branch Supervisor at ALEC | Abbott Laboratories Employee Credit Union from March 2001 to May 2009, where responsibilities included supervising, cashiering, cash management, payroll, lending, and customer service. Joseph's educational background includes a High School Diploma from Rampart High School and general education from Round Lake High School.
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