Sara J.

Sara J. is an experienced professional currently serving as the CRM & Database Manager at Derby College since July 2009, where responsibilities include acting as the Dynamics CRM Product Owner and facilitating communication between business and technical teams to enhance client satisfaction. Prior to this, Sara held several roles at Derby College from 2003 to 2009, including Research & MIS Manager, Executive Officer, Research Officer, and Administrative Coordinator, each focusing on management information systems, project management, and administrative support. Additional experience includes managing a new store at The Peak Store and serving as Town Manager for British and Foreign Company Ltd, where Sara implemented processes to improve sales and customer service. Sara's educational background includes a BSc. Hons. from the University of Derby and various certifications in project management, coding practices, and leadership techniques.