Tania de Castro Simarro

Tania de Castro Simarro is a seasoned professional in guest experience management with significant expertise in the hospitality sector. Currently serving as Guest Experience Manager at Derby Hotels Collection, Tania has previously held similar roles at UMusic Hotel Madrid and Meliá Hotels International, where notable achievements include leading Meliá Cala D’or to win the Premios Voz del Cliente 2022 for best hotel in Spain. Tania's extensive background encompasses positions such as Front Office & Concierge at Relais & Châteaux, Front Office Manager at Espahotel, and roles in customer support and medical assistance. Tania holds an MBA in Hospitality and Tourism Management from Ostelea, complemented by degrees in Modern Languages, Culture, and Communication, as well as Intercultural Mediation and International Cooperation.