G.l. Farris

G.L. Farris is an experienced technical support professional currently serving as a Tier 3 End User Support Technician at designDATA since November 2020, where responsibilities include evaluating the technical competency of Tier 1 and Tier 2 technicians, conducting meetings, and training new employees while managing niche technical escalations. Farris previously held roles at designDATA as a Tier 2 and Tier 1 End User Support Technician, providing on-site troubleshooting and direct customer support. Additional experience includes audio editing for the "Hooked on Phonetics" podcast, completing an IT certification program at Per Scholas, and working in various administrative roles at the National Institutes of Health and U.S. Census Bureau. G.L. Farris holds an Associate of Arts degree from Montgomery College.