Nikita Pathak

Nikita Pathak is a seasoned professional with extensive experience in various roles within the customer service and banking sectors. Since March 2019, Nikita has served as a Process Associate at DeskMoz, specializing in 24x7 live chat support, and concurrently holds the position of Subject Matter Expert at Activant Solutions. From June 2016, Nikita has worked at GENPACT, undertaking roles as a Process Associate and Senior Process Associate, primarily supporting an Australian Bank. Prior experience includes serving as an Assistant Manager at HDFC Bank and interning at IDBI Federal Life Insurance, where responsibilities included representing insurance products and generating leads. Nikita holds an MBA in Finance and International Business from The IIS University and a Bachelor's degree in Commerce from Kanoria Girls College.