Farid Zulkifli

Farid Zulkifli possesses extensive experience in IT support and infrastructure within the Asia Pacific region, currently serving as a Senior IT Support Engineer at deugro group since March 2014. Key responsibilities include user support for hardware and software issues, managing an internal ticket system, documentation for IT knowledge development, and involvement in IT projects and rollouts. Prior roles include IT Analyst at Becton Dickinson, handling AD and SAP administration, and Remote Desktop Support Specialist at J.P. Morgan, providing support across multiple regions. Farid began a career as a Desktop Engineer at Singapore Technologies and holds a Diploma in Computer Engineering from Temasek Polytechnic.