Jason Villarroel

Jason Villarroel has extensive experience in application support and system administration, currently working at Florida International University since January 2022. Responsibilities include managing the Enterprise Systems Team's ticket queue using Service-Now, formulating test plans, and collaborating with the development team to ensure effective updates. Prior positions include Inside Sales Setter at Devcon Security and Technical Analyst at FIU School of Computing and Information Sciences, where similar ticketing management tasks and Google account support were performed. Jason's career began as a Technical Support Analyst at Nova Point of Sale. Academic credentials include a Bachelor's degree in Computer Science from Florida International University, completed in July 2023.