Jessica McConnell

Jessica McConnell is an experienced professional currently serving as a Sr. Client Server Specialist at DFCU Financial since February 2017. Prior to this role, Jessica worked at EPITEC from July 2013 to February 2017 as a Business Support Analyst, where responsibilities included resolving customer issues in SharePoint, processing tickets, and collaborating on prototype and implementation phases. Jessica also held a position as an IT Technician, focusing on ticket processing, data analysis, and PC management. Jessica holds an Associate's degree in Business Administration and Management from Henry Ford College.