Sylvia M. Ongom

Sylvia M. Ongom is an experienced professional in banking and project management, currently serving as the Project Manager for Business Process Automation at dfcu Bank since May 2012. Responsibilities include preparing comprehensive project documentation, coordinating team efforts to define business requirements, managing vendor procurement processes, and overseeing the installation of BPM/ECM platforms. Previous roles at dfcu Bank encompass Project Manager for the Loan Origination System and Lead Business Change Manager, focusing on translating business needs and optimizing performance. Earlier experience includes positions as Retail Credit Manager at dfcu Bank and Assessing Officer and Operations Officer at Barclays Bank Uganda. Sylvia holds a Bachelor of Arts Degree in Economics from Makerere University and continues professional development through the Uganda Institute of Bankers and Lean Six Sigma training from 2KO International.