Janet Donaldson

Head Of Operations & Digitisation at DFDS

Janet Donaldson is an experienced professional with a diverse background in sales and operations within the travel and hospitality sectors. Currently serving as the Head of Operations & Digitisation and previously as the Head of Sales Operation at DFDS, Janet oversees a team of over 30, managing B2B sales operations for global passenger routes. Prior roles include Partnership Development Manager at Parkdean Holidays, Group Sales Manager at DFDS Seaways, and Sales & Reservations Manager at Braathens ASA. Earlier in the career, Janet held positions at KLM, Servisair Newcastle, and Armstrong & Co Chartered Accountants. Janet's education includes qualifications from The Open University, TUC, South Tyneside College, and St Joseph's RC School.

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