Zack Simcoe

Zack Simcoe has over a decade of experience in customer service and box office management within the performing arts sector. Currently serving as a Customer Success Specialist at DGA Security since June 2021, previous roles include Customer Care Specialist. At New 42 from April 2019 to April 2021, Zack managed the box office for The Duke on 42nd Street Theater, liaising with clients and overseeing ticketing processes using Tessitura. Prior to that, Zack held the position of Box Office Supervisor at Ticket Central from October 2016 to April 2019, managing a team while providing ticketing services for various clients. Zack also worked at TheaterWorksUSA as an Assistant Box Office Treasurer and at BAX | Brooklyn Arts Exchange as a Facilities Manager, contributing significantly to box office operations and customer engagement. Earlier experience includes serving as Assistant Box Office Manager at Thalian Hall Center for Performing Arts Inc. from July 2005 to May 2011.