John-Paul Di Fazio

John Paul D. is an experienced professional with a strong background in service delivery and operations management across various industries. Currently serving as Vice President of Service & Operations at iTMethods Inc., John Paul previously held the position of Senior Director of Professional Services at Diabsolut, where strategic delivery for Salesforce cloud solutions was a key focus. With a notable tenure at Architech as Head of Service Delivery, John Paul managed a global team of over 100 consultants and oversaw substantial project portfolios. Other roles include Director of Professional Services at VersaPay, where team growth and client implementations were achieved, and founding Dipp at RBC Ventures, which launched a local merchant marketplace. John Paul's extensive experience is complemented by a Master's degree in Project Management from the Schulich School of Business and a Green Belt certification in Six Sigma.