Jamina Lorenza Pacquiao

Jamina Lorenza Pacquiao is a seasoned project manager with extensive experience in the tech and customer service sectors. Currently employed at Dialpad as a Project Manager since May 2023, Jamina previously held the position of Contact Center Project Manager at RingCentral, where responsibilities included managing cloud transformation projects. Prior roles include Implementation Manager at Five9 and Senior Quality Assurance Specialist at Concentrix, where Jamina focused on quality audits and operational analytics. Jamina's career began at Allsec Technologies Limited, where various roles culminated in project management and subject matter expertise. Jamina holds a Bachelor of Science in Information Technology from the Technological Institute of the Philippines.