Todd Jess is an experienced customer support technician currently employed at Diamond Mowers since August 2022. Prior roles include positions as a CSR/Inside Sales at Dakota Fluid Power, Assembly Specialist at Wilson Trailer Company, and Service Technician at NB Golf Cars, among others. Todd has demonstrated strong communication and problem-solving skills throughout various positions, particularly in customer service and warranty management, at Sioux Steel Company and J&L Harley Davidson. With a focus on meeting customer needs, managing delivery schedules, and ensuring compliance with warranty specifications, Todd possesses a solid track record of dependability and effective time management.
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