Victoria Mbaluka

Victoria Mbaluka currently serves as a Digital Product Manager at Diamond Trust Bank, where responsibilities include managing Ecosystem products to enhance customer and business value through collaboration with multi-industry partners. Prior experience includes roles as a User Experience Researcher at Azenia and Equity Bank Limited, where user experience and customer experience best practices were advocated. Additional experience encompasses working as a Web Development Consultant for the International Maize and Wheat Improvement Center (CIMMYT) and as an IT intern at Riverbank Solutions Ltd, focusing on client support and system administration. Victoria holds a Bachelor of Computer Science degree from Moi University, attained between 2014 and 2018.