Santiago Figueroa is a seasoned professional in strategy and operations, currently serving as a Strategy & Operations Manager at DiDi since August 2024. Prior to this role, Santiago held the position of Strategy & Operations Program Manager at Nuvocargo from April 2022 to August 2024. Earlier in Santiago's career, from January 2021 to April 2022, a role as a Data Delivery Specialist at Scale AI involved research focused on quality improvement of data for AI and Machine Learning models. Santiago earned a Bachelor's degree in Industrial and Systems Engineering from Tecnológico de Monterrey, completing studies in June 2021.
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