Grazielly Fernandes

Grazielly Fernandes is an experienced professional currently serving as a Customer Support Leader at Digibee, where responsibilities include leading a team of 13, enhancing internal processes, and providing customer support through the INTERCOM platform. Previously, Grazielly has held roles in service level management and as an integration analyst, utilizing Digibee's Hybrid Integration Platform for API and system integrations. Additionally, Grazielly is a lawyer with OAB - Ordem dos Advogados do Brasil and has contributed as a member of the Startup Law Committee at OAB/SP. Educational background includes an Executive MBA focused on Leadership and Innovation from FGV, a degree in Systems Analysis and Development from Impacta Tecnologia, and various courses in technology and law.