Adriel N.

Adriel N. possesses extensive experience in customer service and operations management, currently serving as a Senior Agent in Customer Operations at Digicel Group since September 2018. Previous roles include Customer Care Technician and Call Center Agent, where Adriel N. focused on resolving customer queries and delivering exceptional customer care. Prior to Digicel Group, Adriel N. worked as a Graduate Trainee at the Ministry of Foreign & Caricom Affairs, preparing vital documentation related to diplomatic relations. Other roles include Optical Assistant at Optometrists Today, Student Assistant at the University of the West Indies, and Operations Intern at the Ministry of Housing & Urban Development. Adriel N. earned a Bachelor of Arts in History from the University of the West Indies, St. Augustine Campus in 2015, following a foundational education at Trinity College Moka.