Holly Velez is an experienced Customer Success Manager at Digimind since December 2019, specializing in customer care, implementation, training, and support. Previously, Holly held multiple roles at Tracx, including Senior Consultant and Director of Client Services, where responsibilities included managing global support and enhancing client relationships. At NM Incite, Holly served as a Sales Engineer, Strategic Account Manager, and Research Manager, focusing on technology support and client relations. Earlier positions at The Nielsen Company and Nielsen Online involved training clients, supporting software usage, and conducting research analysis. Holly earned a Bachelor of Science degree in Marketing with a specialization in Communications and Media Management from Fordham University.
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