Hajir Abdallah

Hajir Abdallah is an experienced professional with a background in customer support, IT business analysis, and project coordination. Currently serving as a Customer Support Specialist at Digital Dubai since September 2023, Hajir provides support for various applications, including DubaiNow, while managing customer requests through multiple channels. Prior to this, Hajir worked at ClickTech for IT Services and Solutions as an IT Business Analyst and Project Coordinator, overseeing software development processes and collaborating closely with project sponsors. Additional experience includes a role as Software QA Engineer at Nezam, where Hajir focused on reviewing specifications and creating test plans, and extensive experience at the National Information Center in various capacities, including Senior Business Analyst and Project Coordinator, emphasizing project management and business requirements analysis. Educational qualifications include a Bachelor of Computer Science from Omdurman Islamic University, advanced training in Information Assurance from C-DAC, and an executive program in Project Management from Maastricht School of Management.