Kareem Mahmoud

Kareem Mahmoud is a highly experienced technical professional with a strong background in voice engineering and IT support. Currently serving as a Senior Technical Engineer at Digital Planets since June 2020, Kareem previously held roles as a Sr. Voice Engineer and Helpdesk Supervisor at EGGATE and as a System Voice Engineer at One Global, where responsibilities included managing VOIP systems, troubleshooting, and overseeing multiple call centers. Kareem's career also includes significant contributions as IT Head Branch at Innovia Contact Center, focusing on voice connection implementations, and as a Technical Support Engineer at Arkan. Kareem holds a degree in Management Information Systems from Modern Academy Maadi.