Benjamin Klein

Benjamin Klein is an experienced Customer Success professional with a strong background in leading teams and driving customer-centric growth. Currently serving as Manager of Customer Success at DigitalEd, Benjamin is focused on transforming the Customer Success Management (CSM) team and implementing revenue quotas. Previous roles include Senior Customer Success Manager at Pavilion and Customer Success Coach at Catalyst Software, highlighting a commitment to coaching aspiring leaders in the field. At CareerBuilder, Benjamin managed a team of CSMs responsible for a substantial portfolio of complex B2B clients, developing retention strategies and engaging with C-suite executives. Early career experiences span positions in business development and account management, showcasing a diverse skill set in customer relations and strategic planning. Benjamin holds multiple master's degrees in Sales and Marketing, Administration, Law, and Economics from prestigious institutions.