Michael W.

Michael W. has extensive experience in security operations and customer service, currently serving as the Manager of Security Operations at DigitalOcean since September 2015, where the focus is on enhancing internet security and ensuring exceptional customer experiences. Previously, Michael held various leadership roles at Redbox, including Manager of AbuseOps and Team Lead for Trust & Safety, and worked as a maintenance technician to enhance customer satisfaction. An accomplished freelance writer for Craveonline Media, LLC., Michael covered video game industry events and topics. Earlier experience includes technical support roles at the University of Delaware and managerial duties at Que Pasa Restaurant and Cantina. Michael holds a degree from the University of Delaware, earned between 2003 and 2007.