Matthew Biggs has accumulated significant experience in the financial services industry, currently serving as a Complaints Manager Specialist at Diligenta, a subsidiary of Tata Consultancy Services, since October 2021. Prior to this role, Matthew worked as a Quality Assurance Specialist at HSBC from October 2019 to September 2021. Matthew holds a Diploma in Financial Planning and Services (DipFa) and a Cemap qualification in Mortgages, both earned from the London Institute of Banking & Finance (LIBF).
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