Mario Davis

Mario Davis is an accomplished End User Support Services Manager at Dimensional Fund Advisors, overseeing a team of 30 in Service Desk and Support Operations. With extensive experience in incident and change management from Nomi Health and a strong governance background from Charles Schwab, Mario has successfully implemented process improvements, enhanced operational efficiency, and fostered collaboration across departments. Mario’s leadership has consistently driven performance, evidenced by significant increases in idea submissions and successful remote transition strategies during the COVID-19 pandemic. Educational qualifications include certificates from Harvard University and UC San Diego, showcasing a commitment to continuous learning and professional development.