Raquel M.

Raquel M. is a professional with extensive experience in customer success and online operations. Currently serving as Manager of Customer Success at Ding since October 2019, Raquel has progressed through various roles within the company, including Team Lead, Level 2 Specialist, and Customer Success Agent. Prior to Ding, Raquel worked as a Sales Advisor at Eason & Son Ltd and as a Senior Office Support Assistant at InkPretty, specializing in unique wedding stationery and calligraphy. Raquel's early experience includes a position as a Seasonal Sales Associate at Copy Graphics. Educational credentials include a Professional Diploma in Customer Experience & Behaviour from UCD Professional Academy, a Bachelor of Science in Information Technology from CCT College Dublin, and a Bachelor of Arts in Integral Design from Universidad Nacional Experimental del Yaracuy.