With a history of over fifteen years in progressive customer service, Linsey is no stranger to delivering the exceptional quality and standard they strive to achieve at Diono. Throughout her Diono career, she has developed KPIs that allow the team to provide “Best in Class” service for valued customers. Linsey’s involvement in projects such as the Virtual 1-2-1 Car Seat Fitting Service has streamlined customer experience and implemented a user-friendly program for both customers and the team. Thanks to the team are able to troubleshoot any areas of concern quickly and effectively, providing a resolution in a timely manner.
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