Jen A. is an experienced professional with a diverse background in technical support, event coordination, management, and administrative roles. Currently serving as a Technical Support Agent at Direct Interactions since 2023, Jen has previously worked as a Wedding Coordinator and Sales Representative at Caesars Entertainment, Inc. from 2022 to 2023, and held various positions at TELUS International from 2020 to 2022, including Team Lead Manager and Social Media Content Moderator. Jen's earlier experience includes roles as an Executive Administrative Assistant and Administrative Assistant at TKO Staffing (2017 - 2021) and serving as an Automated Logistical Specialist in the Army National Guard from 2013 to 2019. Jen A. holds a Bachelor of Arts degree in General Studies from American Military University and has further education from the College of Southern Nevada and West Career & Technical Academy.
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