Alex Gould

Alex Gould has a strong background in commercial planning, portfolio planning, resource planning, and management across various industries such as banking, technology, and insurance. With a diploma in Business Finance, Alex has held leadership roles in companies like Direct Line Group, DXC Technology, and Lloyds Banking Group. Their experience includes overseeing complaint resolution teams, managing customer relations, implementing SAP systems, and ensuring smooth operations of financial products. With a focus on delivering accurate responses to customers and providing detailed MI reports, Alex has a proven track record of meeting targets and managing relationships with stakeholders.