Michael Warren

Michael Warren is an experienced operations and performance manager with a robust background in resource planning and team leadership. Currently serving as Operations Manager at the Medical Protection Society since January 2020, Michael oversees multiple teams to provide essential support services. Michael's extensive tenure at Direct Line Group began in March 2008, progressing through various roles including Site Performance Manager, where collaboration with management teams on KPI delivery is key, and Motor Service Team Leader, focusing on team performance and efficiency. Additionally, Michael has experience in learning and development, having contributed to training initiatives as a Capability Consultant during a secondment. Educational qualifications include a BTEC National Diploma and an HND Foundation Degree in Public Services from Park Lane College.