Jayne Merkel

Jayne Merkel is an accomplished Senior Business Process Manager at Direct Wines, Inc. since July 2017, specializing in data flows, process improvement, and cross-functional management to enhance operational efficiency and customer experience. Prior to this role, Jayne operated as a freelance Project Management/Process Operations Specialist, demonstrating expertise in project facilitation and team leadership. Previous positions include Group Project Management Operations Supervisor at Guidemark Health, Senior Project Manager at FrontLine Marketing, Digital Project Manager at Match Marketing Group, and various managerial roles at TracyLocke. Jayne's extensive background encompasses a strong record of driving process enhancements, managing diverse teams, and ensuring quality assurance across multiple projects and industries. Holding a BA in Psychology with a Marketing emphasis from Western Connecticut State University, Jayne combines strategic insight with hands-on execution to deliver impactful results.