Wendy Miller

Wendy Miller has extensive work experience in various roles and industries. Wendy is currently working at Discount Tire as the Principal ITSM Process Specialist and Team Lead, where they manage vendor and asset management, as well as warehouse operations for IT asset fulfillment and disposal. Wendy is also involved in project management for new store openings and strategic business plans.

Prior to their current role, Wendy worked as a Business Consultant at a consulting firm. Before that, they were employed at NCR Corporation as an Account Management-Technical Specialist III. Their responsibilities included enhancing and consolidating UX development and design service workflow models, as well as saving the company $1.5 million through cross-platform integration for incident management and work orders.

Wendy also has a long history with Macy's Technology, where they served as the National Operations Manager, overseeing a team in the development of processes, policies, and cost-saving initiatives for field services. Wendy also managed LAN/WAN and Telecommunications divisions for Macy's and Bloomingdales across multiple states.

Earlier in their career, Wendy held positions at Cendant Corporation, IBM-Global Services, and Northrop Grumman, where they gained experience in technical support services, consulting, and system administration.

Overall, Wendy Miller's work experience showcases their expertise in IT service management, project management, process improvement, and team leadership across various industries.

Wendy Miller holds a Bachelor's of Science degree in Operations Management- Manufacturing from DeVry University California. In addition to their degree, they have obtained various certifications including Certified Mobile Asset Manager from IAITAM in 2022, Certified Hardware Asset Management Professional-CHAMP from IAITAM in 2021, and Certified SCRUM Master (CSM) from Scrum Alliance in February 2021. Wendy also has multiple certifications from LinkedIn and other institutions in areas such as Agile, DevOps, and finance.